www.hauserbros.com > Frequently Asked Questions

Frequently Asked Questions

[R and PP Stamp images]

Q. What does an "R Stamp” mean?

A.  R Stamp stands for "Repair”.

Q. What is a "PP Stamp”?

 A. PP Stamp stands for "Power Piping” or "Pressure Piping”.

Q. Why do I need an R Stamp for my repair?

A. An R Stamp is required to keep your boiler up to standards set by the National Board. It is also a regulation as mandated by the New York State Department of Labor. For the customer’s safety and protection, it is recommended required to have R Stamp certified work conducted on your boilers.

Q: How often should I arrange for boiler service?

A: Arrange for a service checkup at least once a year to ensure that your boiler is operating properly.

Many customers choose to have their boiler serviced in winter when it is used the most. You may want to take this into account when booking your appointment. In fact, it may be worthwhile to book your service in advance or in a different season.

Q: How do I arrange for service?

A: If you are already a Hauser Bros. customer, then you can simply call us at (845) 359-1881. If you are not yet a Hauser Bros. customer, you can arrange to have our technicians evaluate your boiler. Call us today to speak with one of our customer service representatives.

Q: What do Hauser Bros. engineers technicians do during a boiler service?

A: Our service technician will inspect your boiler and controls to make sure they are operating safely. The inspection will include checking your boiler for corrosion and leaks as follows:

  1. The boiler casing will be removed for inspection.
  2. A gas pressure check will ensure that your boiler is operating at the proper gas pressure.
  3. A flue test will ensure that no unsafe emissions are being released.
  4. Boiler parts will be cleaned as required and recommendations for repair or replacement will be made.
  5. The boiler’s casing will be reinstalled and properly sealed.
  6. Our service person will provide you with a checklist that includes all the relevant information you will need about the safety of your boiler.

Why Hauser Bros.?

In addition to a safe boiler unit that we maintain for your company, Hauser is also thinking of compliance for your business. We open clean, test, and close with your company’s insurance requirements in mind.

At what point does it become most cost-effective to make a burner fuel changeover? Is the option already built into the burner? When is hook-up to gas lines worth undertaking and when is it best postponed?

Hauser Bros. Inc. can help you evaluate these and other key issues in your quest for a different burner fuel. An important consideration is that the changeover should be done during the summer months to limit the disruption, which can last several weeks. It is most cost-effective to do when the burner or heating plant needs replacement or updating.